Return & Refund Policy

Last Updated: October 8, 2026

At Morens Style, we want you to be satisfied with your purchase. This Return & Refund Policy explains when returns, refunds, and exchanges may be available.

1. Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us at support@morensstyle.com as soon as possible after receiving your order.

Please include your order number and clear photos or videos showing the issue and, where applicable, the packaging.

After reviewing your request, we may offer a replacement, refund, or another appropriate solution.

2. Returns and Refunds

Returns, refunds, and exchanges are subject to this Policy and to any mandatory consumer rights that apply to you under the laws of your country or region.

Where a return is approved, we will provide instructions regarding where and how to return the item.

Unless otherwise required by applicable law, products must be returned in their original condition and may not have been used, worn, washed, or damaged by the customer.

3. Refunds

Once an approved return has been received and reviewed, we will notify you whether the refund has been approved.

If approved, the refund will generally be issued to the original payment method.

The time it takes for the refund to appear in your account may depend on your payment provider or bank.

4. Non-Returnable Items

Certain products may not be eligible for return due to their nature, including personalized, customized, or made-to-order products, where permitted by applicable law.

This does not affect your rights regarding products that are defective, damaged, incorrect, or otherwise subject to mandatory consumer protections.

5. Shipping Costs and Customs Fees

Unless required by applicable law, original shipping costs, return shipping costs, customs duties, import taxes, and other applicable fees are generally non-refundable.

If an item is defective, damaged, or incorrect, please contact us before returning it so that we can determine the appropriate solution.

6. International Orders

For international orders, customers are responsible for reviewing any applicable customs duties, import taxes, VAT, or other charges before placing an order, unless otherwise stated at checkout.

These charges are generally non-refundable unless required by applicable law.

7. Consumer Rights

Nothing in this Policy is intended to limit, exclude, or waive any mandatory consumer rights that apply to you under the laws of your country or region.

Customers in certain jurisdictions, including Israel, the European Economic Area, and the United Kingdom, may have additional statutory rights regarding cancellations, returns, refunds, or defective products.

Where applicable law provides a specific cancellation or refund period, we will comply with those requirements.

8. How to Contact Us

For questions regarding returns or refunds, please contact us:

Morens Style Email: support@morensstyle.com